GENERAL INFORMATION

Below you will find general information about the Happy Days Kids Club:

The rules of the club will be on display and children will be encouraged to follow them.

Policies and Procedures are available for you to view on the policies and procedures page or at the club or on request. We would encourage you to look at them at your convenience.

Any ideas or comments from parents/careers as well as children are gratefully received. A "suggestions slip" is available to fill in if required.

Invoices will be issued four weekly and prompt payment would be appreciated. If you would like to pay on the day, weekly or a term in advance, please speak to the Manager.

Please note no credits will be available.

There will be a late collection fee in place of £10 into every half hour over expected collection time.

Parents/Careers will be required to sign out their children on collection. A password system is in place at the club for irregular collectors of children. Your co-operation with regards to this would be greatly appreciated.

All information is kept confidential within the club.

We would ask for as much notice as possible if your child/children are unable to attend the club for any reason. Messages will not be accepted from the children themselves. Please note our Cancellation Policy. We request 2 weeks notice should your child/children need to leave the club.

Casual users of the club are welcomed as long as your child/children have been registered with the club.

The pick up point is at the secure main entrance. On entry through the first door you will find a bell to ring to alert staff that you are there.

Registration forms are available directly from the club or school office.

Children with special needs are welcome into the club and their needs should be discussed with the Club Manager before starting at the club. This enables the child and family to benefit fully from what the club can offer.

Parents/Carers will be informed of any changes within the club including changes to staff, fees, club structure etc.